Refund & Cancellation Policy
1. Refund Policy for Digital Products and Services
At G10X.in, we offer career growth tools, coaching sessions, CV audits, webinars, and digital resources — all of which are delivered electronically.
Due to the nature of digital products and services:
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All purchases are final and non-refundable once access is granted or services are initiated.
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This policy applies to downloadable resources, coaching sessions, CV audits, masterclasses, and certification enrollments.
✅ Exceptions:
In rare cases of technical error (e.g., if you are charged twice, or if a class/session is canceled without prior notice), you are eligible for a full refund or credit. Please contact grow10xlifeskills@gmail.com within 7 days of your payment for assistance.
2. Cancellation Policy for Coaching Sessions
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You may reschedule a booked coaching session at least 24 hours in advance without penalty.
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Missed sessions or cancellations made within 24 hours of the scheduled time are non-refundable.
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In case of genuine emergencies, you may request a one-time free rescheduling by writing to grow10xlifeskills@gmail.com.
3. Refund Policy for Physical Products (If Applicable)
If you purchase physical products (e.g., G10X journals, career kits, merchandise):
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Damaged or defective items are eligible for a free replacement or full refund.
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Claims must be made within 48 hours of receiving the item, along with photographs as proof.
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Return shipping instructions will be provided by our support team.
4. How to Request a Refund or Reschedule
Please email us at grow10xlifeskills@gmail.com with:
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Your full name
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Order ID
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Service or product purchased
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Reason for refund/cancellation request
Our team typically responds within 48 hours.
5. No Guarantee of Outcomes
While G10X provides expert-led coaching and proven career tools, we do not guarantee specific outcomes (such as job placements, salary increases, etc.). Success depends on individual effort, external market factors, and application of guidance.
6. Policy Changes
G10X.in reserves the right to amend or update this Refund & Cancellation Policy at any time. Updated versions will be posted on this page with the effective date.
We’re committed to building a transparent, fair, and positive growth experience for every learner and professional who joins G10X.
If you have any questions or concerns, reach out — we are here to help you succeed!